Frequently Asked Questions
Everything you need to know about shopping with Furniture World.
What are your shipping and delivery options?
We offer standard curbside delivery and premium White Glove delivery. Standard delivery typically takes 5-10 business days, while White Glove includes professional assembly and placement in your room of choice.
Do you offer a warranty on your furniture?
Yes, all Furniture World products come with a standard one-year limited warranty covering manufacturing defects. Extended protection plans for accidental stains or damage are available at checkout.
What is your return policy for large items?
You can return most items within 30 days of delivery. Please note that items must be in original condition, and a 15% restocking fee plus return shipping costs may apply to large furniture pieces.
Can I request fabric or wood finish swatches?
Absolutely. We offer free swatches for most of our upholstery and wood collections to help you visualize how the materials will look in your home before you commit to a purchase.
Does my furniture come fully assembled?
Assembly requirements vary by product. Some pieces arrive fully assembled, while others require light assembly. Detailed instructions and hardware are included in every box.
Do you offer financing or payment plans?
Yes, we partner with major financing providers to offer flexible monthly payment options, allowing you to pay for your furniture over time with 0% APR available for qualified buyers.